Top Toy Trends of 2012by Mark Hollywood & Barb SuterAre Angry Birds going to continue flying off the shelves? Does Justin Bieber have staying power? Learn what top trends are carrying over from 2011, and what new ones to expect this year. We'll examine: ... (view more)
Driving Sales Growth Through Customer Loyalty by Grace BlackLearn the difference between a highly satisfied and satisfied customer in terms of their loyalty to your business. You will see not only how the data is collected but examples of the location specific action planning tools. ... (view more)
Getting your Team on the Same Page by Joe CalhoonLearn how providing a shared vision for your business can drive profitability. In this webinar, you will discover: Why most employees are not engaged and what to do about it. Six ways to engage any employee in growing your business. The power of recognition and praise. ... (view more)
Games & Redemption: The Circle of Profitability by IAAPA PanelThis informative and exciting seminar from IAAPA 2009 outlines the key components to establishing a redemption management system for today's family entertainment center (FEC). The Circle of Redemption Profitability covers all of the bases: redemption game selection and management, setup, merchandising, redemption center throughput, hot products, and superior customer service techniques...(view more)
A More Detailed Look at Merchandising your Redemption Counterby Matt Rau & Jim KipperMerchandise displays drive game revenue and profits. Our merchandising specialists have a combined 20 years of experience setting more than 500 redemption counters. This webinar goes into detail about what they’ve learned along the way, with tips for small counters all the way up to full redemption rooms. It concludes with an in depth 30 minute question and answer session addressing a wide range of topics. ... (view more)
