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Toll-Free:

(888) 564-7587

Local Phone:

(913) 563-4300

Fax:

(913) 563-4301

Email:

Address:

9829 Commerce Parkway
Lenexa, Kansas 66219-2401
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  • Ron Hill
  • Chief Enrichment Officer
  • Phone: (913) 563-4302
  • Fax: (913) 273-1968

What does it mean to be Customer Centric?

Being customer-centric means always thinking how a decision will affect a customer and always thinking of new ways to help customers succeed.
  • Sookie Hill
  • Senior PAW-fficer
  • Phone: (913) 563-4300
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

This whole building is filled with dog toys!! I can have this Minion right???
  • Sean Stormes
  • Chief Results Officer
  • Phone: (913) 563-4316
  • Fax: (913) 563-4333

What does it mean to be Customer Centric?

Every offering we design, develop and deliver begins with a deep and clear understanding of our customer's world - helping them achieve more of what they want to achieve, and to feel more of how they would like to feel.

Customer Success

  • Justin Michaels
  • Value Architect
  • Phone: (913) 563-4374
  • Cell: (913) 207-7938
  • Fax: (866) 422-1347

What does it mean to be Customer Centric?

Helping customers uncover their undiscovered needs.
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  • Bodhi Michaels
  • Desktop Cowboy
  • Phone: (913) 563-4300
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

If you ever get an email that looks like this - (heu akdb34 reyuiabs) - That was me!! I like to hangout on everyone's desk.
  • Bridgette Stone
  • Value Architect
  • Phone: (913) 563-4312
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

Exerting a passionate effort to understand my customers and their businesses. Combining this understanding with Redemption Plus's insights to drive my every day decisions toward continuously improving the customer's business and their guests' experience.
  • Josh Gedminas
  • Value Architect
  • Phone: (913) 563-4378
  • Cell: (913) 206-8309
  • Fax: (913) 563-4301

What does it mean to be Playful?

To find the fun in everything you do.
  • Stephanie Swalley
  • Experience Crusader
  • Phone: (913) 563-4387
  • Cell: (816) 305-4391
  • Fax: (913) 563-4301

What does it mean to be Playful?

To find the fun in everything you do.
  • Kim Wheeler
  • Experience Crusader
  • Phone: (913) 563.4368
  • Fax: (913) 563-4301

What does it mean to be Playful?

Being playful is something that I try to do everyday. I love to make people smile or laugh and I love when people get me to do the same. Whether it is a corny joke, funny sarcasm, or giving/receiving a compliment. People don't usually go to work for fun, but we do! Life is too short to be serious...let's have a laugh!
  • Melanie Johnson
  • Experience Crusader
  • Phone: (913) 563-4380
  • Fax: (913) 463-4301

What does it mean to be Customer Centric?

Customer centric is understanding the customer's needs, wants, and goals then helping accomplish them in the most efficient way possible. The customer always comes first. We as a company are here to improve the customer process and base our attention on customer needs.
  • Holly Shoaf
  • SMILE Ninja
  • Phone: (913) 563.4377
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

Understanding what the customer needs and finding a way to fulfill those needs in a timely and efficient manner.
  • Eric Johnson
  • Insights Optimizer
  • Phone: (913) 563-4383
  • Cell: (913) 209-2501
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

Creating a customer centric culture is all about understanding what our customer’s value and doing whatever it takes to deliver that value in the most efficient way possible.
  • Angela
  • VanDeBerghe
  • Implementation Acrobat
  • Phone: (913) 563-4372
  • Cell: (913) 687-0915
  • Fax: (913) 563-4301

What does it mean to be Playful?

Being playful allows us to differentiate ourselves from our competitors. Playful design and interaction in our work space solidifies our culture and values as a force to be reckoned with in our industry.
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Product & Redemption Design Experts

  • Ryan O'Donnell
  • Chief Product Strategist
  • Phone: (913) 563-4339
  • Fax: (913) 563-4333

What does it mean to be Playful?

In our business, being playful is critical. That mindset, whether as a child, or adult is reflected in the value we provide to our customer and their customer. Could you imagine buying toys from a company that only thought about shipping? Playfulness and being customer centric go hand in hand in my daily work.
  • Melissa Serrano
  • Visionary Mastermind
  • Phone: (913) 563-4341
  • Fax: (913) 563-4333

What does it mean to be Playful?

Being playful at work means we laugh, play with product; we don't take ourselves too seriously. If we are having fun it will show in our product, website, catalogs, and daily interactions with customers. Being playful means taking time away from your computer to collaborate and think outside of the box. We openly resist a stodgy environment and challenge each other to have fun and be unconventional.
  • Karla Brown
  • Master of Play
  • Phone: (913) 563-4348
  • Fax: (913) 563-4333

What does it mean to be an Agent of Change?

For me being an agent of change means being able to adjust and plan for anything in our industry. This is done by listening to the wants and needs from customers, keeping up with industry trends, and complete collaboration between our customer success and product solutions teams.
  • Paulina Lightfoot
  • Producer of Play
  • Phone: (913) 563-4342
  • Fax: (913) 563-4333

What does it mean to be Playful?

Being playful means having a fun and optimistic attitude at work and outside of work. Bringing fun, excitement, and creativity to your job and everything you do! It will only lead to personal growth in the most positive way.
  • Marshal Shamblin
  • Producer of Play
  • Phone: (913) 563-4340
  • Fax: (913) 563-4333

What does it mean to be Customer Centic?

Understanding the customers values and needs, while making it easy for them to connect and collaborate with you so that they are successful.
  • Aimeé Dolehanty
  • Digital Experience Architect
  • Phone: (913) 563-4375
  • Fax: (913) 463-4301

What does it mean to be Playful?

To start you may have to search out the entertainment in situations or tasks, but when you embrace playfulness and live by it soon you will be stumbling over entertainment and the pleasure you find in life! Take time to frolic, I dig frolicking!.
  • Brenda Tietze
  • Imagery Instigator
  • Phone: (913) 563-4323
  • Fax: (913) 563-4333

What does it mean to be Playful?

Enjoying a little levity with coworkers helps me lower my stress level, improves concentration and motivates me to get my work done.
  • Ziggy Tietze
  • Plush Tester
  • Phone: (913) 563-4323
  • Anthony Boyer
  • Creative Trailblazer
  • Phone: (913) 563-4385
  • Cell: (913) 209-7572

What does it mean to be an Agent of Change?

Being an Agent of Change means you are always learning and adapting to changes. Being curious and not settling for the norm.
  • Kory Lafayette
  • Game-Changer of Guest Experience
  • Phone: (913) 563-4337
  • Fax: (913) 463-4301

What does it mean to be Playful?

Playful to me means you have a fun loving attitude about work and life outside of work.
  • Megan Burtch
  • Game-Changer of Guest Experience
  • Phone: (913) 563-4381
  • Cell: (316) 518-5659
  • Fax: (913) 563-4333

What does it mean to be Customer Centric?

Being customer centric involves providing the best possible experience for the customer through all points of service, from initial contact to post sale care. It's a two way conversation in a relationship. It also means finding ways to do things that provide the most benefit for the customer, even if it means taking an extra step or two on our end.

Marketing

  • Lindsay Winters
  • Brand Crusader
  • Phone: (913) 563-4308
  • Cell: (913) 536-9620
  • Fax: (913) 563-4301

What does it mean to be Playful?

Everyone has a playful side. Suppressing it can be exhausting! When you let your playful side show you are happy and full of positive energy.
  • Mylie Mae Winters
  • Chief Corres-PAW-dence
  • Phone: (913) 563-4300
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

Why is no one petting me? Excuse me... EXCUSE ME!
  • Tabatha Bender
  • Connection Crusader
  • Phone: (913) 563-4379
  • Fax: (913) 563-4301

What does it mean to be Playful?

Being playful is being fearless of those creative ideas inside my head and allowing them to become a reality. It's about applying a youthful energy to everything I do and celebrating the small successes in life. Most importantly, it's about having fun and applying a lighthearted, positive attitude to all challenges that come my way.
  • Tuxedo
  • Barketing Officer
  • Phone: (913) 563-4300

What does it mean to be Customer Centric?

You don't want me to sit on your lap while you work?? Why am I here then!?
  • Shelbe
  • VanDeBerghe
  • Innovation Sidekick
  • Phone: (913) 563-4382
  • Fax: (913) 463-4301
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Finance

  • Steve Jordan
  • Financial Performance Artist
  • Phone: (913) 563-4310
  • Fax: (913) 563-4399

What does it mean to be Playful?

Playfulness should always support, not contradict, our other Core Values. Playfulness doesn't have to mean playing around. It can mean being lighthearted about our work, not stressing out and helping others not get too stressed. You can be playful by making your work a game, and by seeing your job as something that is fun and exciting. It is being playful IN the work, not necessarily playful INSTEAD of work.
  • Sheila Colby
  • Investment Engineer
  • Phone: (913) 563-4306
  • Fax: (913) 273-1973

If you could meet anyone in the world, dead or alive, who would it be and why?

Betty White. She's awesome. I admire all the work she does for animals.
  • Leslie Holway
  • Trustee of Treasure
  • Phone: (913) 563-4338
  • Fax: (913) 563-4399

What does it mean to be Customer Centric?

Treat people the way you want to be treated.
  • Kathy Stites
  • Detail Detective
  • Phone: (913) 563-4303
  • Fax: (913) 563-4399

What does it mean to be Playful?

Look at the world through the eyes of a child… looking for the fun, mystery and surprises in life!
  • Levi Holmes
  • Master of Coin
  • Phone: (913) 563-4307
  • Fax: (913) 563-4399

What does it mean to be an Agent of Change?

An agent of change is someone who goes against common convention to find creative and innovative ways to make anything the best it can possibly be.
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Information Technology

  • Matt Czugala
  • Samurai Master of Innovation
  • Phone: (913) 563-4322
  • Fax: (913) 563-4333

If you could meet anyone in the world, dead or alive, who would it be and why?

Nikola Tesla. Imagine what he could change today.
  • Josie Czugala
  • Techno TAIL-blazer
  • Phone: (913) 563-4300
  • Fax: (913) 563-4301

What does it mean to be an Agent of Change?

I HAVE AN ITCH! And while you're at it - rub my belly.
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Culture & Wellness

  • Christina Long
  • Culture Crusader
  • Phone: (913) 563-4317
  • Fax: (913) 563-4301

What does it mean to be an Agent of Change?

An agent of change is having the ability to recognize when something isn't working or isn't as efficient or effective as it could and should be. But, then also taking it to the next step, getting far enough up in the process and identifying the root cause and then updating the process and iterate as needed.
  • Tom Dillon
  • Culture Catalyst
  • Phone: (913) 563-4388
  • Cell: (816) 674-2694
  • Fax: (913) 563-4301

What does it mean to be an Agent of Change

Being an agent of change means having the flexibility to look at a situation from a fresh perspective and then being able to adapt to solutions that may be different from the same old way of doing things.
  • Julie Annett
  • Wellness Crusader
  • Phone: (913) 563-4321
  • Fax: (913) 273-1857

What does it mean to be an Agent of Change?

Make improvements in our everyday work tasks and environment. Making work and the world a better place!
  • Joe Meitl
  • Maker of Yummy Stuff
  • Phone: (913) 563-4300
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Fulfillment Team

  • Vince Haeberle
  • Fun House Trailblazer
  • Phone: (913) 563-4326
  • Cell: (913) 742-0283
  • Fax: (913) 563-4333

What does it mean to be Customer Centric?

Being customer centric means focusing on the products, services, and needs that are best for the customer.
  • Wyatt Haeberle
  • Experience TAIL-blazer
  • Phone: (913) 563-4300
  • Fax: (913) 563-4301

What does it mean to be Customer Centric?

This meeting is boring.. LET'S PLAY!
  • Derek Maybell
  • Fulfillment Supervisor
  • Phone: (913) 563-4391
  • Cell: (913) 461-2265
  • Fax: (913) 563-4333

What does it mean to be Customer Centric?

Customer Centricity is the tendency to consider your customers' needs, wants and points of view as the primary drivers of business decisions.
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