For a recommendation specific to your facility, please contact an account manager at 888.564.7587. We'll use our years of experience and reach out to our Pinnacle Entertainment Advisors team to find the best solution for your needs.
Pinnacle Entertainment Advisors by Redemption Plus brings a wide array of knowledge, resources, and contacts to bear for our new and established customers. Pinnacle possesses the widest development and operating experience in the family entertainment industry. They have conceived, developed, and operated family entertainment businesses in every size and budget. Visit www.GroupPinnacle.com for details or contact Jim Kipper at 877.563.4372 or firstname.lastname@example.org.
Redemption Technology and Industry Partners
American Amusement Machine Association (AAMA)
The American Amusement Machine Association (AAMA) is an international non-profit trade organization representing the manufacturers, distributors, and part suppliers of the coin-operated amusement industry. AAMA was founded in 1981 by a small group of amusement coin-operated machine manufacturers concerned with the future of their industry. A Board of Directors, selected by its members, governs the AAMA. Committees work with the Association staff to develop programs to promote and protect the industry. Members donate their time, effort, and expertise on a voluntary basis.
Now in its 30th year, the AAMA serves its membership through legislative efforts, promotional arenas, foreign business development, and much more. It is the AAMA’s job to serve as the voice for these segments of the coin-operated and out-of-home entertainment amusement machine industry.
Amusement & Music Operators Association (AMOA)
Bowling Proprietor’s Association of America (BPAA)
BPAA members enjoy the same purchasing power normally reserved for Fortune 500 companies. By combining the strength and numbers of BPAA Member Centers, we are able to form solid SmartBuy partnerships that provide you with national account pricing and tremendous discounts.
As an exclusive member benefit of BPAA, you can save on purchases for every area of your bowling center . . .on your concourse, in your snack bar, in your bar or lounge, in your back office, at your control counter, plus many other areas. BPAA is dedicated to researching and negotiating the best quality and the best prices on products and services you use every day.
BPAA stays extremely active on the legislative, regulatory and political fronts on behalf of the BPAA member centers. Legislatively, BPAA commits its efforts to communicating with Congressional and Senate leaders on a variety of issues important to bowling proprietors.
On BPAA's political front, the hard work of committee members, state association executive directors and numerous volunteers, as well as, BPAA's Political Action Committee (BPAC) work diligently to increase fundraising efforts. Through BPAC fundraising, BPAA and all of its members remain an active part in elections for the United State House of Representatives and Senate.
Redemption Plus is a proud vendor in the SmartBuy program. Click here to take advantage of your exclusive discounts.
Brady Distributing Company
The corporate headquarters is in Charlotte, North Carolina. The 84,000 square foot facility is home for a full range of services including two showrooms, administrative and sales offices, production shops, parts sales, repair departments, advance replacement department, and warehouse facilities. The branch offices in Memphis, Tennessee, Miami and Orlando, Florida also offer similar services but on a smaller scale. There are about 120 employees throughout the company.
Brady Distributing Company offers sales and service for over 70 manufacturers and serves as the Authorized Service Center for several of those manufacturers. Our Parts Department handles over 35,000 items and stocks over 13,000 items. Brady also handles advance replacement components to minimize equipment down time.
Brunswick Capital Equipment
For more than 160 years, Brunswick has manufactured and perfected the equipment that has driven the rise of the bowling business - from automatic bumper bowling rails to Cosmic Bowling. Whether you're modernizing an existing center or building a brand new one, Brunswick offers every major system and type of equipment you need along with a full range of support services to help proprietors maximize their effectiveness and profitability.
Center Edge Software
CenterEdge Software offers the best management solution for the amusement, entertainment, and FEC industries. Our integrated suite of products allow you to manage your entire entertainment business from one complete software package. We provide everything from your POS, to your group and birthday sales, and your redemption counter software.
In the world of entertainment, Coin Tech is the top developer of management technology solutions that suit every venue in the Family Entertainment Industry.
GAME SYSTEM is a comprehensive Management system that fully operates every aspect of your entertainment business. Your guests are going to use Magnetic Cards to play games, access to attractions and rides, buy food and souvenirs, and obtain prizes through promotions among other things. Operators are not only able to control all this areas but also they can track and monitor efficiently every transaction since the system provides them with customizable reports with business intelligence. Our range of products: Game System®, Redemption System, POS System, APS, Xperience Debit Card Reader, Ticket Jackpot, Parties & Groups, Loyalty Programs, Reports, and much more!
Coin Tech's distribution network: United States, Mexico, Spain, Dubai and India; combined with our professional team of software developers, electronic engineers, technical support specialist and business consultants, have positioned our company as one of the most reliable and experienced suppliers of Amusement Industry.
Core is a global company with staff positioned around the world ready to provide everything you need to manage your site, increase your control, and improve your income. We work a bit differently from the others – with CORE, you’ll always work with a professional whose job is to understand the operating needs of your business and assist you in increasing revenues. They are not sales people - but rather managers, like you, who have worked in the industry managing sites, events, and operations. This project-manager approach – plus CORE’s dedicated support team – allows us to get involved with you and your park as a real partner focused on improving your results.
Creative Works is a full-service theme creator, prop builder and attractions provider to theme parks, museums, family entertainment centers, restaurants, tourist attractions, and other venues. For nearly 20 years now, we have brought ideas to life with a talented team of designers, sculptors, craftsmen, and artisans, known throughout the industry as the "Theme Team", and are proud to have delivered the WOW Effect to a wide variety of destinations across the globe. Today our 33,000 square foot production and showroom facility, combined with our talented team enable us to handle any size project.
We want to see you succeed and in doing so, we help you, your contractors, architects, building inspectors, fire marshals, investors and others successfully navigate some of the issues that arise during your project. Due to the depth and breadth of our experience, we have paved the way and diminished the expensive learning curve for our clients. Learn more about our different products (laser tag arenas, black light miniature golf, laser mazes, arcade attractions and more) and services at thewoweffect.com
Digital Out-of-Home Interactive Entertainment Network Association (DNA)
The DNA is a young, rapidly-growing association of individuals and companies developing social and networked out-of-home entertainment applications, found in amusement and theme parks, retail centers, educational institutions and sports, fitness and leisure facilities.
Embed is a leading provider of Debit Card and Point of Sale Systems for the amusement and family entertainment industry. With offices in Dallas, Texas and Perth, Australia, the Embed System is a total operating solution for any entertainment facility. The Embed Card System allows for admissions control, cashless operation of games and attractions, retail, food and beverage sales, full prize redemption management, and integrated event scheduling. For additional information on Embed and the award-winning Color-Glo Swiper, contact us at 866-440-1212.
Since 1994 Gatemaster Systems has developed the leading point-of-sale and ticketing software for amusement facilities. Our software is unique in that all point-of-sale features are easily accessible from a single all-inclusive program - not separate add-on modules. Together with internet ticketing & scheduling, which is integrated and real time, your ticketing solution is complete. Whether you require one station for a small Family Entertainment Center (FEC) or 1,000 stations for a large Amusement Park - Gatemaster is your solution.
We have an excellent and proven software solution that has been tried and tested in multiple environments. With twenty years’ experience and over 800 clients in 16 different countries Gatemaster is well positioned for growth. We are pleased to offer you our expertise and create a solution for your business
Hoffman Mint Tokens
Hoffman Mint has been manufacturing tokens for 30 years in the United States of America. We are a subsidiary of American Changer Corporation and we are located in Fort Lauderdale, Florida. The tokens we produce are minted under strict quality standards. We use high-speed coining presses; the same kind used to mint legal tender, all over the world.
We can help your “brand name” project a strong and lasting impression with your customers by designing and creating custom tokens. We also stock a wide range of standard tokens to select from.
As a full service Mint, we are committed to providing excellent service and high quality coins at a fair price. We design the artwork, engrave dies, blank and mint the coins all under one roof. This allows us to have full control over the manufacturing process, and as a result, provide quicker delivery time.
Our coins are “lead free” and made using different alloys such as; Zinc, Copper, Nickel and other unique blends.
Hoffman Mint is committed to providing complete customer satisfaction!
International Association of Amusement Parks and Attractions (IAAPA)
The International Association of Amusement Parks and Attractions was founded in 1918 and is a non-profit organization with a membership consisting of fixed-site facilities and suppliers. The association is dedicated to the preservation and prosperity of the amusement industry worldwide.
International Bowling Industry Magazine
For 19 years, International Bowling Industry has been at the forefront of the business of bowling in the U.S. and world markets through publication of its monthly trade magazine. IBI brings readers the stories of the people that make the business of bowling a special place: industry leaders who push the envelope on the ways and means of doing business; showcases of the newest palaces of fun and recreation both in the U.S. and those on the international stage; insights by professionals in the trenches of the business of bowling and FECs.
IBI provides vision into how to stay current in an ever-changing market. It puts the reader in touch with features covering modernization, finance, food and beverage and new products and services through the magazine and the industry-leading website www.bowlingindustry.com.
Innovative Concepts in Entertainment (ICE)
Innovative Concepts in Entertainment (ICE) has been a leading manufacturer of coin op, redemption, cranes and sports games for nearly 25 years. Our ever expanding list of games include the legendary Super Chexx bubble hockey, Plush Bus Crane, Cyclone and NBA Hoops- just to name a few. Headquartered in Western New York, you’ll find our state of the art facility in production of building games year round.
Having on site specialty departments such as our own woodshop, electronics, critical assembly and graphics room help make our game development and manufacturing self sufficient. ICE continues to stay in tune with the coin op industry’s tempo by constantly striving to create cutting edge products for the gamer of all ages.
Ideal Software Systems
Ideal specializes in retail and financial management systems for businesses within varied industries including Check Cashing/Pay Day Advance. Entertainment, Casino, Pawn, and Rent to Own. Since the beginning, the company's focus has been to design comprehensive, user friendly applications that meet the unique needs for the industries it serves. Ideal's suite of products includes Corporate Office-based data consolidation tools to give business owners access and control over their information via the Internet. The company offers a full line of services including Project Review, System Implementation, On-site Training, and around the clock Client Support.
Ideal Software Systems is proud to have their products used by industry leaders including Corporate Services, Deals Inc., Venture Services, Powell Enterprises, Frankie's Fun Park, Sega Gameworks, Jillians Entertainment, Mirage Resorts and RTO Concepts.
Engineering and providing stored value cards systems since 1979, Intercard, Inc. has grown to become a market leader in the Amusement Industry in North America, Asia, Europe, the Middle East, Africa, South America and Australia. Millions of cards, thousands of readers and hundreds of systems later, Intercard continues to provide the best systems available.
By using the latest in technology that is both proven and user friendly, we provide a level of reliability that is unparalleled in our market.
Intercard systems save our clients tremendous operational costs by reducing theft, controlling costs, tracking customers, and monitoring inventory and revenue streams over time.
Muncie Novelty Company produced its first set of gaming tickets 70 years ago. In those days employees took printed tickets home to fold and glue by hand. Since the founding of Indiana Ticket Company in 1971, the two companies have worked in conjunction to continuously expand product offerings to our customers.
Today our facilities boast state-of-the-art production equipment. Though times have certainly changed, the same dedication to quality and attention to detail still goes into every game we manufacture.
National Ticket Company manufactures products with the highest quality and latest innovations. We pride ourselves on delivering exceptional customer service and accuracy, along with an extensive product line designed to meet our customers’ needs.
National Ticket Company is a family owned Pennsylvania based company that was established in 1907. Through the years we have become one of the most respected names in ticket printing. We pride ourselves on the quality and accuracy of our printing, dedicated employees, superb customer service and a long list of satisfied customers. Backed by nearly a century of experience, National Ticket has become a world leader in providing ticketing to the mass entertainment and amusement industries.
Party Center Software
Scott Drummond started PartyCenterSoftware.com after searching for months trying to find the right tool to use in his FEC. When none could be found except very expensive and not very useful POS systems he ventured out to create the perfect system. After years and many new features PartyCenterSoftware.com is known throughout the world as the best online party booking and management system. Party Center Software is a feature rich web-based party management and POS system designed specifically for facilities that book and manage parties and events. Gone are the days of the pen and paper calendar. Today's FEC's need faster, easier, and more profitable ways to book, manage, and up sell their customers.
PartyCenterSoftware.com is here to fill that need. They say “Work on your business, not in your business and that is exactly what the software helps you do.
If you want to know more about the software call Scott Drummond at 888-804-1166. Software demonstrations are available.
Pinnacle Entertainment Advisors
Whether you are planning, designing, or opening a facility, need executive-level support on a project basis, require assistance growing your business or fine-tuning your profitability, Pinnacle can help you achieve your goals. Let Pinnacle's experience be your advantage!
Rtown™, an online educational resource, dives into common challenges and opportunities for bowling centers, FECs, amusement parks, and other segments of the industry. It also features a forum to trade ideas and make valuable connections, all at no cost to its users.
RePlay is a monthly magazine for the coin-operated machine industry. Its news and features are directed primarily at the American market, reporting developments of interest to manufacturers, distributors and operators of games and jukeboxes at locations ranging from single sites to family entertainment centers.
Founded in October of 1975, RePlay enjoys a premier status among the journals covering its field in terms of paid circulation, content, appearance and advertising pages keyed to amusements. Combining timely market coverage with desk-top computer graphics, RePlay's organized flow has something for every professional route and arcade, from the speedy readers and machine shoppers up to industry scholars.
Roller Skating Association (RSA)
The RSA is a trade association that serves commercial (for-profit) skating center owner/operators. It also serves those involved in various facets of the roller related industry such as teachers, coaches, manufacturers, distributors and other elements of the family entertainment industry. It seeks to promote the success of our members through education and advancing the roller skating business.
Sacoa has been the leading operator in Argentina since 1957 with over 30+ FECs nationwide. In the early ‘90s Sacoa was first to use and develop read only magnetic stripe cards as a much better way to manage and control the business. Since those days, Sacoa’s Playcard® system has become the leading debit card system for FEC and Amusement Park Facilities, with nearly 1000 debit card systems installed worldwide.
Sacoa gives operators flexibility to price games and amusements using multi-level pricing, building customer loyalty and significantly increasing revenues using features impossible with traditional means or other card systems. In addition, the company offers a full Redemption Inventory System, as well as other applications for CRM, Online Party Booking and strong marketing tools designed to enhance customer loyalty.
Sacoa’s specialized Redemption Inventory application delivers a thoroughly complete inventory control and management system designed to interact simply and efficiently with Sacoa PlayCard's redemption features, including:
- On line inventory control program.
- Multi-site capability and multiple storerooms.
- DPL (Digital Packing list) input and automatic DPO (Digital Purchase order) creation for all articles below set minimum.
- Rapid Reorder feature available for Redemption Plus’ customers
- Inventory items cataloged by category / sub-category with labeling capability.
- Flexible pricing structure on redeemable items with full audit, accounting by location and consolidated into one report.
- Stock Balance Report showing items purchased, returned, redeemed, etc. at storeroom between any selected dates.
- Redemption specific reports including item ranking by most valuable, most numerous or most redeemed, etc.
We are in the Sales Training business. Our company focuses on sales training in order to enhance promotions, events, birthday party programs, team building, and all other corporate and group outings within the Family Entertainment Center industry.
Building people and teaching businesses how to create a thriving sales culture through great customer service is our primary goal. We believe our company can grow your business by implementing great sales programs as we train the front line! Currently, we serve the Family Entertainment Center marketplace which may include bowling centers, waterparks, mini-golf, go-karts, skating rinks, and more. We have trained at locations located in Memphis, TN, Dallas & Ft. Worth, TX, Tamarac & Boca Raton. FL, Brandon, S.C., and Louisville, KY just to name a few.