This informative and exciting seminar from IAAPA 2009 outlines the key components to establishing a redemption management system for today's family entertainment center (FEC). The Circle of Redemption Profitability covers all of the bases: redemption game selection and management, setup, merchandising, redemption center throughput, hot products, and superior customer service techniques. It provides something for everyone from beginners to industry veterans.
The dynamite panel consisted of experienced operators and industry veterans sharing their experiences in an audience interactive session:
George McAuliffe President, Pinnacle Entertainment Advisors
George Smith President, Family Entertainment Group
Michael Getlan President, Amusement Consultants Ltd.
Karyn Gitler Merchandising Director, CEC, Inc.
About the speaker
George McAuliffe
George McAuliffe, President of Pinnacle Entertainment Advisors, a division of Redemption Plus, is a 30 year veteran of the industry. He now provides consulting services to all areas of the family entertainment industry, with his mission being to help his customers attract and entertain their guests while maximizing their profitability.
